Undeliverable, Missing Shipments and Redelivery

Our products are shipped with tracking and delivery confirmation. Please ensure that you provide the correct address for your order. If you order is returned due to incorrect address, you will be responsible for any additional shipping costs to redeliver the order out to you again. 

Delivery confirmation serves as proof that the shipment was delivered to your address. We will not be responsible for shipments that are not received though tracking is shown as delivered.

If there is potential for your packages to be delivered without a responsible party present, this introduces the risk of theft. To minimize this risk, please ship to an alternate address where you can ensure delivery is successfully made. (Ship to your workplace, UPS Store, Hold at Post Office, Ask neighbor or family member to receive on your behalf.)